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Ed L. Forward Controls (Read 25187 times)
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Re: Ed L. Forward Controls
Reply #285 - 01/22/13 at 14:08:19
 
he still dose. he's out of town. he'll be back in a week.
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Re: Ed L. Forward Controls
Reply #286 - 01/24/13 at 20:36:23
 
Hi Ed,
I would love to purchase a set of these forward controls if you still have any available/could make a set.  Email me at millsryanp@gmail.com and let me know how the process works.

Thank you,
rpmills
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Re: Ed L. Forward Controls
Reply #287 - 01/26/13 at 00:24:40
 
Hi Ed. I'm new here and in the savage world, but your forwards are famous and i would like to get info on some 6" set.
I have a 2002 savage and would love to have some of your forward controls on it!!
I CAN'T PM BECAUSE I'M NEW HERE!! So message me with the info and way to pay for them!!

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Re: Ed L. Forward Controls
Reply #288 - 02/09/13 at 07:38:01
 
Hey, Ed  you get my PM? It still shrimp season in florida?
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Re: Ed L. Forward Controls
Reply #289 - 02/17/13 at 07:48:46
 
Hello Ed, I was wondering if you make 2" forward control plates if so how much and how do I pay you? I am going to Daytona for the month of March so if you are close I can pick them up or you could ship them to me in Canada. Looking forward to hearing from you. Thanks Richard
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Re: Ed L. Forward Controls
Reply #290 - 02/19/13 at 05:08:49
 
Hey everybody, I'm pull the kits off the marketplace for now. There was a problem with a set and the hassels I'm dealing with right now because of it just is not worth it for me. Don't know if it was caused by the kit or by the installer. I'm reviewing the instructions to see if that is where the problem was and checking how I'm making them to try to identify a possible problem at that end. Sad
Ed L.
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Re: Ed L. Forward Controls
Reply #291 - 02/20/13 at 18:07:00
 
An unhappy customer who just purchased a set is threating to bad mouth me because of what he says is a crappy job on the kit he bought.
I have offered to refund his money with no questions asked and tried to work with him to correct the problems he is having but he  has refused to even come half way to correct the issues he says he is having.
He has now said that unless I send him $40.00 for his time he will post all the problems he has had trying to install the kit on the forum he has also stated that he will copy and "improve" my design.
 It appears he didn't read this thread or the instructions that came with the kit. Half the problems he has had was because he was trying to install the kit wrong.
It's just a heads up so when he does follow through with his threat my side has already been posted.
I won't be blackmailed for $40.00 hush money, he can keep the darn kit and do what he wants with it.
 I had to bring this out in the open so he wouldn't have leverage with his threat.
It's not my way to air dirty laundry on this forum but I had no choice in this.  
Ed L.
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Re: Ed L. Forward Controls
Reply #292 - 02/20/13 at 19:40:57
 
After 20 pages of happy customers, and many more not shown, the weight of one is a feather to fort knox.  

Even if true (which I doubt) an honest man would accept a refund and be done with it.
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Re: Ed L. Forward Controls
Reply #293 - 02/20/13 at 20:35:01
 
verslagen1 wrote on 02/20/13 at 19:40:57:
After 20 pages of happy customers, and many more not shown, the weight of one is a feather to fort knox.  

Even if true (which I doubt) an honest man would accept a refund and be done with it.


Exactly!

Ed, your instructions are very well written and easy to follow. I am one of the many who are very happy with the forward controls that you made. Don't let 1 sourpuss ruin your day
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Re: Ed L. Forward Controls
Reply #294 - 02/21/13 at 04:18:50
 

Ed, review your instructions yourself and if you have any doubts post the troubled instruction section here on your thread and let all your happy past customers as a whole give you feedback and suggestions for any needed wording changes.

Tell whoever it is that he can come talk to me about his issues in a PM.  Some folks just need to gripe and get it out of their system.  

Next, shamelessly incorporate any good suggestions that come out of it into your product, either paperwork-wise or product-wise.  I worked in Quality for 30 years and any semi-valid complaints always went back to the engineering group with the "good bits" highlighted for incorporation into the next revision of the product.    

Designers need feedback too, and they always listened to the valid bits.

The lady manager of the complaint department was affected by her job however.  The stress of reading a constant diet of all the bile and inflammatory statements over time became too much for her.   So, the moral of that story is  "roll on past it after you incorporate any good bits, and don't dwell on it as it can hurt you some if you dwell on it too much".

So, you (with me knowing you) need to pass this nasty along to someone mean enough to handle it without being affected (that's me).   Get your paperwork fixed if you have any doubts about it.   Keep on making the forward controls because most folks love them a lot.  Steal his good ideas if he had any and incorporate them because that is the only good value you will get out of the mess.  


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Re: Ed L. Forward Controls
Reply #295 - 02/21/13 at 11:48:49
 
Make sure to let us all know when the next batch is ready to ship.
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Re: Ed L. Forward Controls
Reply #296 - 02/21/13 at 18:21:04
 
All I can do is try to use his complaints as a starting point to help improve the kits. I'm not posting his name because it would not be right to have the forum jump all over him, he is a Savage rider after all and that is what we all are dispite our differences. As far as I'm concerned it is over, I'm deleating his e-mails before reading them, got tired of being pulled into a peeing match with no ending in sight.
Thanks for the support.
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Silver '02, clubman handle bars, Cobra headlight, Sportster muffler, K+N stock air filter, 152.5 main, Superbrace, oil cooler, 1/2 inch aluminium plate forward controls, spark advance, goes like stink
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Re: Ed L. Forward Controls
Reply #297 - 02/22/13 at 08:07:07
 

Ah, communication has been rec'd from complainant, he didn't intend to create a kerfluffle and he is done with it from his point of view.

Issue over ..... when is that next batch of much beloved forward controls going to be ready again?


Smiley
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Re: Ed L. Forward Controls
Reply #298 - 02/22/13 at 08:30:48
 
I will just add my $.02 to this thread...

I purchased a set of used forwards from another member and when they arrived I could tell they were Ed L's design but they were missing the extended shift lever. After unsuccessfully trying to get it from the prior owner and unsuccessfully trying to fabricate/locate an alternative option locally I contacted Ed by PM and asked him if I could purchase just that part and the instructions from him directly. Ed replied and sent me out the part & the instructions, free of charge if I recall correctly. When I installed the controls, the instructions were hardly needed and I think the only confusion involved the changes necessary for the rear brake, otherwise it's a straight forward mod that I would highly recommend anyone with a 30" inseam or greater.

Ed was a stand up guy in my circumstances and I wouldn't hesitate for a minute to purchase another set from him if the need arises.  Smiley
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Re: Ed L. Forward Controls
Reply #299 - 02/23/13 at 18:09:03
 
:'( well when you decide to make a new batch if you could make me a 2" set I'd appreciate it. They're for my wife's bike and you know how that goes, happy wife happy life.!
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