Dave
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SuzukiSavage.com Rocks!
Posts: 18314
Camp Springs, Kentucky
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I have been ordering parts and tires from Bike Bandit for years, and generally it has been a good experience. The tires I order from them are sent from nearby warehouses, and they show up at my door in a day or two after ordering them. Like all the other online retailers they don't stock the OEM replacement parts - they order them from the a wholesale supplier of Suzuki/Yamaha/Honda/BMW/ETC parts.....and it takes up to a week before they ship the parts to you. The factory parts are generally a bit less than they would be if you bought them at the local bike shop. And more importantly - they local bike shop would often make me go pay for the part before they would order it - which required me to make 2 trips to the bike shop (although I guess I could have done it by telephone and credit card and only make a trip to pick the parts up). I did have a good working relationship with a local Suzuki/Honda dealership and the parts counter would order me parts without me paying in advance - but that dealer was sold and the new owners wouldn't continue that policy for me.
RANT PORTION: Last year in February I took the forks apart on my Savage and I needed new seals and the little plastic protectors, and I ordered the replacements from Bike Bandit. After two months of waiting the parts were still "In Process" when I checked my order status......thankfully Ruttly had some extras and I bought them from him and cancelled by Bike Bandit order.
On December 3rd, 2020 I ordered 3 decompression shaft seals for the Suzuki and a couple of head cover bolts, and a few BMW screws from Bike Bandit. As occurred the previous year the order was not shipped and continued to show the parts were not yet delivered to them or shipped to me. At the beginning of January I called to see what was going on, and the order clerk told me the parts were not yet available, and he hoped he would get "authorization" to order them in a couple of weeks. I did not pick up on that as well as I should have, and told him I would wait a few more weeks. I let 3 weeks go by and called again, and this sales agent was a bit cross with me and said that Covid has prevented them from being able to get parts - and that all online retailers and shops were experiencing the same crisis. I waited another week and then cancelled my order. I can order seals from a supplier and the other parts I can try ordering from a dealer.
SO.......has anyone else had this experience with other parts suppliers? Is it impossible to get OEM parts right now?
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